Tailored Services for Destination Success

CivicIQ offers flexible, expert-led consulting to help tourism organizations, municipalities, and DMOs achieve sustainable growth through data, strategy, and collaboration.

  • We transform visitor and performance data into clear, actionable roadmaps that strengthen market positioning and economic impact.

    • Develop visitor segmentation and forecasting models

    • Measure tourism ROI and identify growth opportunities

    • Craft compelling narratives for stakeholders and funders

  • We design and refine digital touchpoints to create seamless, memorable journeys for visitors and residents alike.

    • Audit and enhance websites, SEO, and content strategy

    • Streamline CRM workflows and multi-channel communications

    • Implement tracking and iteration for continuous improvement

  • We guide municipalities and tourism organizations through balanced regulatory frameworks that protect communities while supporting responsible operations.

    • Assess compliance readiness and legislative impacts

    • Facilitate productive stakeholder dialogues

    • Design policies that align economic goals with local priorities

  • We map and optimize customer journeys to drive loyalty, inclusivity, and repeat visitation.

    • Identify key touchpoints and pain points

    • Integrate feedback loops and personalization strategies

    • Align experiences with broader destination branding and sustainability

  • We help travel tech and MarTech companies build authentic, successful relationships with tourism organizations.

    • Refine positioning and pitch materials for public-sector buyers

    • Navigate procurement processes and stakeholder landscapes

    • Identify co-innovation opportunities for mutual value